We were first time home buyers with A LOT of questions. Heather took her time and explained everything to us in detail and never seemed to get frustrated. After we didn't get the first house we put an offer in due to another buyer outbidding us, we took it rough, but Heather remained optimistic and kept us upbeat. We ended up finding a great first house not long after that and we are thrilled. Heather made the house hunting process not only bearable, but actually fun! She was honest, knowledgeable, responsive, witty, and a strong negotiator. When it's time for us to look for a new home, we will absolutely be contacting Heather again.